Privacy Policy

Effective Date: September 1, 2026

CT Paint Pros, operated by Clarke Painting LLC (“CT Paint Pros,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains what personal information we collect, how we collect and use it, when it may be shared, and the choices available to you. If you have questions or concerns about this policy, please contact us at privacy@ctpaintpros.com

Additional information concerning our text messaging program is available in our SMS Terms and Conditions: https://ctpaintpros.com/sms-terms/.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Telephone number
  • Email address
  • Property or service address
  • Information about your painting or home-improvement project
  • Appointment and scheduling information
  • Communications you send to us by telephone, text message, email, website form, or other means
  • Other information you choose to provide when requesting an estimate or communicating with us

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, and information about how our website is accessed and used.

How We Collect Information

We may collect information when you:

  • Submit a contact or estimate-request form on our website
  • Contact us by telephone, text message, or email
  • Request or receive an estimate
  • Schedule or receive services from us
  • Communicate with our employees or representatives
  • Otherwise voluntarily provide information to us

Our website and service providers may also automatically collect limited technical information through cookies or similar technologies.

How We Use Your Information

We may use your information to:

  • Respond to inquiries and estimate requests
  • Communicate with you about your project
  • Schedule and confirm estimates, appointments, and services
  • Prepare and provide estimates, proposals, contracts, invoices, and other service-related documents
  • Provide painting and related services
  • Provide customer service and respond to questions
  • Send service-related communications and project updates
  • Maintain business and customer records
  • Operate, maintain, and improve our website and services
  • Protect against fraud, misuse, or other unlawful activity
  • Comply with applicable legal and regulatory requirements

Text Messaging

If you choose to opt in to SMS communications from CT Paint Pros, we may use the mobile telephone number you provide to send text messages related to customer inquiries, estimates and consultations, appointment confirmations and reminders, scheduling and rescheduling, estimate and proposal follow-ups, project updates, and customer service.

Consent to receive text messages is not a condition of purchasing our services.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message from us. You may reply HELP for assistance.

Additional information concerning our text messaging program is available in our SMS Terms & Conditions.

How We Share Information

We do not sell or rent your personal information.

We may use vetted third-party software service providers to help operate our business and provide services to you, including services for communications, scheduling, customer management, payment processing, and similar business functions. These providers may access personal information only as necessary to provide their services to us.

Customer information is not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes, or any other purposes outside of providing services to us.

Customer information is not shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in information and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes and are never provided to third parties for their own use.

We may also disclose personal information when required by law or when reasonably necessary to protect our rights, property, customers, or safety.

Data Transfers and Safeguards

We do not transfer consumer personal information to external organizations except to contracted service providers when reasonably necessary to provide our services, operate our business, or communicate with customers.

Mobile opt-in information and SMS consent are not transferred to external organizations except to contracted service providers solely as necessary to deliver and support our messaging services and comply with applicable messaging requirements. Mobile opt-in information and SMS consent are never provided to third parties or affiliates for their own marketing, promotional, or independent use.

We maintain reasonable administrative, technical, and organizational safeguards designed to prevent unauthorized access, use, disclosure, or sharing of personal information.

Cookies and Website Technologies

Our website may use cookies and similar technologies that help the website function, understand website usage, remember preferences, or improve the visitor experience.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the operation of some website features.

Data Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, use, alteration, or disclosure.

No method of transmitting or storing information is completely secure, however, and we cannot guarantee absolute security.

Your Choices

You may ask us to update or correct personal information you have provided to us.

You may opt out of text messages by replying STOP to a message from us.

You may also contact us regarding your personal information or communication preferences using the contact information below.

Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties. CT Paint Pros is not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies when using those services.

Children’s Privacy

Our website and services are intended for adults seeking painting and related property services. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.

When we make changes, we will update the effective date shown at the top of this policy. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or our sms/text messaging practices, please contact us at:

Mailing Address:

CT Paint Pros / Clarke Painting LLC
31 Cora St
Enfield, CT 06082
United States

Email: privacy@ctpaintpros.com

Phone: (860) 957-5851

For assistance with SMS communications, reply HELP to a text message from CT Paint Pros. To stop receiving SMS messages, reply STOP.